The barriers facing financial services when integrating or adopting digital channels is well documented and most of us have probably experienced the challenges when our own banks or superannuation funds try something new. Getting it right is especially important when you are growing and scaling and … Read more about How to create a better customer experience in financial services.
A Roundup of Theodora Lau's talk at Digital Banking Week It seems that Millennials and Gen Z are always the target market for new fintech products and services. They are the digital natives who expect more and want an experience, but what about the over 50’s? Why do they get left out of the … Read more about Fintech for the aged.
If you haven’t heard Dan Ariely speak, do a YouTube search, his research and talks on the psychology of money are fascinating. Ariely is a professor of psychology and behavioural economics at Duke University and a founding member of the Center for Advanced Hindsight. He opened Digital Banking Week … Read more about Digital Banking Week with Dan Ariely
The financial system as we know it, traditionally served a small segment of the global population - most often relatively wealthy people in developed countries. Banking allowed people to store their wealth, transfer money to others without the need for cash, and invest in profitable … Read more about Why is financial inclusion important?
Managing Director and Co-founder of Navag8 Behind every idea is a founder, or in this case, two. Managing Director and co-founder of Navag8, Marshall Stephen, founded a successful start-up before that was a term. He has been working in finance, technology and business for more than 30 years and … Read more about Meet The Founder.
I am a connector and community builder by trade. I have built communities around ethical food and clothing, renewable energy and shared geography. I love researching but I am also an empath, which is good and bad. I feel deeply and connect with stories of the human condition, the non-profit … Read more about Should we factor emotion into financial services?
Ask most people about superannuation and the yawns come thick and fast and eyes glaze over. Despite it potentially being the gateway to a secure retirement, superannuation is something most people check once a year and just hope the numbers go up. It is a weird catch 22, where funds don’t want … Read more about Why Don’t We Love Superannuation?
What is Financial Technology? The world of technology is changing and evolving with every passing year, impacting every area of society. One of the biggest industries affected in the past ten years is the financial sector, with the introduction of financial technology. ‘Fintech’ is one of the … Read more about What is FinTech?
What I learned from savings automation and account aggregation. Savings automation is not a new thing, it’s in the top five tips from every financial planner but it’s really only recently that digital tools have made it personal. And I’m not talking the goal option that pops up in online banking. … Read more about Navag8 – a user perspective
When Facebook announced its new cryptocurrency Libra along with it’s twenty or so huge investors, you could feel the collective global shudder by banks around the world. What is Libra? Libra is the name of a new cryptocurrency announced by Facebook that is built on blockchain technology, and … Read more about What is Libra and should banks be worried?
Many people now use financial apps to work towards their savings goals and to track the progress they’re making. Gamification is one of the strategies that the developers of these apps use to encourage people to keep using them. What is Gamification? Gamification is the process of using game … Read more about What is gamification in fintech and does it work?
Open banking is having a big impact on how people take care of their personal finances. UK consumers are protected when they allow third party financial service providers to access their data. But how is open banking changing things for consumers, businesses and banks? What is Open Banking? So … Read more about How has Open Banking impacted the UK so far?