Like most lessons that stick, financial education will only have an impact if it's relevant and engaging, not a one size fits all. Approximately one in ﬁve smartphone users has at least one mobile app to support their health-related goals, and 38% of health app users have downloaded an app for … Read more about How to get customers money-smart on a mobile
When we started writing this two weeks ago, the world was a very different place. Financial wellbeing is going to be front and centre for everyone, for a long time now, no matter how little or how much they have. Money can be a confusing and overwhelming topic for the average person, but it … Read more about Teaching Credit: Why Banks Should Teach Financial Literacy
80% of Australian millennials have a strict budget. This is a significant increase compared to previous generations, as only two-thirds of older generations stick to a monthly or yearly budget. We know that millennials have been portrayed negatively in the media for their spending habits, … Read more about Money Habits by Generation: How Do People of Different Age Brackets Save and Spend?
Humans are terrible at making good decisions around health and finances. A startling fact is that 43% of people now die from preventative disease relating to bad decisions. The choices we make are literally killing us, so why do we do it? Psychology Today narrowed it down to three basics - wanting … Read more about How can we help people save more?
The term ‘Open Banking’ sounds like a free for all with cowboys riding in and setting up shop and taking customers money with no regulation. In reality, it can give consumers more choice, competitive offerings, more secure data exchanges and more control over data access and privacy. For financial … Read more about How data-driven innovation can positively impact peoples lives.
The barriers facing financial services when integrating or adopting digital channels is well documented and most of us have probably experienced the challenges when our own banks or superannuation funds try something new. Getting it right is especially important when you are growing and scaling and … Read more about How to create a better customer experience in financial services.
A Roundup of Theodora Lau's talk at Digital Banking Week It seems that Millennials and Gen Z are always the target market for new fintech products and services. They are the digital natives who expect more and want an experience, but what about the over 50’s? Why do they get left out of the … Read more about Financial Solutions For Our Ageing Population.
If you haven’t heard Dan Ariely speak, do a YouTube search, his research and talks on the psychology of money are fascinating. Ariely is a professor of psychology and behavioural economics at Duke University and a founding member of the Center for Advanced Hindsight. He opened Digital Banking … Read more about Digital Banking Week with Dan Ariely
The financial system as we know it, traditionally served a small segment of the global population - most often relatively wealthy people in developed countries. Banking allowed people to store their wealth, transfer money to others without the need for cash, and invest in profitable … Read more about Why is financial inclusion important?
I am a connector and community builder by trade. I have built communities around ethical food and clothing, renewable energy and shared geography. I love researching but I am also an empath, which is good and bad. I feel deeply and connect with stories of the human condition, the non-profit … Read more about Should we factor emotion into financial services?
Ask most people about superannuation and the yawns come thick and fast and eyes glaze over. Despite it potentially being the gateway to a secure retirement, superannuation is something most people check once a year and just hope the numbers go up. It is a weird catch 22, where funds don’t want … Read more about Why Don’t We Love Superannuation?
What is Financial Technology? The world of technology is changing and evolving with every passing year, impacting every area of society. One of the biggest industries affected in the past ten years is the financial sector, with the introduction of financial technology. ‘Fintech’ is one of the … Read more about What is FinTech?